Terms of service

Last updated: 31 October 2026.

These terms govern purchases made by consumers in the Yumi & Co online store. Before confirming the order, check the products, delivery terms and total amount.

The seller

Sales are made by Anna Huang, NIF X8701088G, at Carrer d’Olot 35, 08227 Terrassa, Barcelona, España, trading as Yumi & Co. Contact us at info@yumiandco.com.

Products and food information

Yumi & Co offers Asian foods and drinks. Each product’s characteristics and food information are presented on its product page. Before purchasing, check the ingredients, allergens, net quantity, instructions and storage conditions where applicable.

Mandatory food information must be available before purchase, at least in Spanish, subject to the statutory exceptions concerning the use-by or best-before date and batch. All required information must accompany the food on delivery. An image of the packaging does not replace mandatory information or allow the product contracted for to be changed.

After receipt, follow the storage and preparation instructions on the pack. If the information received differs from the product page or raises a question about an allergen, contact us before consuming it. This does not reduce our responsibility for accurate information or your rights as a consumer.

How to place an order

Select the products and quantities, review your basket and enter the details needed for delivery. Before confirming, you can review the summary, correct errors and see the delivery and payment options available for your purchase.

The final purchase button must state unequivocally that the order entails an obligation to pay. By confirming, you accept the applicable terms provided to you. We will give you confirmation of the purchase and its terms in a durable medium you can retain.

Provide correct contact and delivery details. If you find an error after confirming, tell us so we can check whether it can be corrected. These terms do not limit your right of withdrawal where applicable.

Prices and payment

The total price, including applicable taxes and any additional charges, is disclosed before the order is finalised. Available payment methods are shown during checkout. No optional service will be charged without your express consent.

Promotions are governed by the terms and duration shown in each offer. If an error is found in an already completed purchase, we will inform you and seek a solution under consumer law; this clause does not give the store a general right to cancel contracts or change prices unilaterally.

Availability and delivery

The store initially serves Spain. Available destinations, costs and delivery times are detailed in the shipping policy and before the contract is concluded. If a paid product is unavailable, we will inform you and refund its price without undue delay. We will not replace an item with another without your agreement.

Risk in transit remains with us until physical receipt, except for the statutory exception where the buyer independently contracts the carrier.

Withdrawal and non-conformity

You have 14 calendar days to withdraw unless a statutory exception applies. Food is not excluded as a whole: consideration is given to rapid expiry or deterioration and, where applicable, broken seals for health or hygiene reasons.

See the steps, deadlines and refunds in the returns policy. Rights concerning incorrect, damaged or non-conforming products are independent of withdrawal and are exercised under consumer law. The nature of the food, its reasonable shelf life and storage conditions must be considered when assessing conformity.

Complaints and applicable law

You may complain using our contact details. We will provide a record of the complaint and respond as soon as possible and, in all cases, within the statutory maximum of fifteen days. You may also contact the consumer information office or competent consumer authority.

Spanish law applies, without depriving you of protection under applicable mandatory rules. Disputes are subject to the courts determined by law, respecting consumer rights. Updates to these terms do not retroactively change the terms of an order already concluded.