Shipping policy

Last updated: 31 October 2026.

We want you to know the delivery terms before placing your next order for ramen, snacks or Asian drinks. This policy applies to purchases made at Yumi & Co by consumers.

Available destinations

The store initially serves Spain. The specific areas where we offer delivery are:

Spain: mainland Spain, the Balearic Islands, the Canary Islands, Ceuta and Melilla. The rates and estimated times below apply to all these areas.

Delivery restrictions must be shown before checkout is completed. Check the address and selected service when placing your order.

Shipping costs

Shipping rates for Spain
Service	Estimated delivery time	Orders below 29 €	Orders from 29 €
Standard	3–4 working days	3,99 €	Free
Express	1–2 working days	4,99 €	0,99 €

The 29 € threshold is based on the product total after discounts, excluding shipping costs. An order of exactly 29 € qualifies for free standard shipping or express shipping for 0,99 €.

Before you confirm the order, the total amount payable will be shown, including applicable taxes and shipping costs. Any discount or condition of a shipping promotion will be displayed with the relevant offer. No optional paid service will be added without your express acceptance.

In the Canary Islands, Ceuta and Melilla, taxation and customs formalities may differ. Any applicable additional amount must be disclosed before the contract is concluded. The above rates cover transport and do not alter any legally applicable tax obligations.

Preparation and delivery

Total estimated delivery times are 3–4 working days for standard shipping and 1–2 working days for express, counted from order confirmation. Saturdays, Sundays and applicable public holidays are excluded. These are estimates: any issue affecting timing will be communicated, without limiting your rights concerning delay.

If a service distinguishes preparation from transport, both periods form part of the total time communicated for the order. The specific terms of a special delivery must be known before it is contracted.

Unless we agree another period with you, we will deliver the products without undue delay and no later than 30 calendar days after the contract is concluded. This is the statutory default period; it does not replace any shorter delivery period agreed for your purchase.

Delivery details and issues

Check the recipient’s name, full address and contact details before confirming. If you notice an error, write to info@yumiandco.com quoting the order number. We will check whether correction is still possible. Any cost of an alternative solution must be communicated before you accept it.

If the parcel arrives open, damaged or containing an incorrect product, tell us what happened. Photographs of the packaging, products and batch may help our review. Prompt notification helps us resolve the issue; it does not impose a 24 or 48 hour deadline that limits your legal rights. Do not consume food if you suspect it is unsafe.

Yumi & Co bears the risk of loss or damage in transit until you, or a person you designate other than the carrier, physically receive the products. The legal exception is transport arranged by you with a carrier we did not offer.

Delays or unavailability

If we miss the delivery deadline, you may require delivery within an additional period appropriate to the circumstances. If that period is also missed, you may cancel the purchase. You need not allow this additional period if we have refused delivery or the agreed date is essential in the circumstances provided by law.

If the purchase is cancelled for this reason, we will return the amounts paid without undue delay. If a paid product is unavailable, we will inform you and refund its price without undue delay. We will not send a substitute product without your agreement.